Thanks to strong mobilisation on the part of its members of staff and considerable resources, KILOUTOU is accelerating the opening of its different agency formats in line with a safety protocol that complies with the recommendations of official bodies such as the OPPBTP. The KILOUTOU network is already able to serve all professionals throughout France.
100% of the national territory
Since 2 April, KILOUTOU has been demonstrating its desire to be a responsible partner for professionals, rolling out a dynamic programme to open its agencies, combined with rigorous safety measures to ensure that its members of staff and clients are fully protected.
Professionals’ more sustained resumption of work and the positive feedback in favour of the safety protocol from both members of staff and clients have helped to accelerate the agency openings. One month later, the KILOUTOU network covers 100% of the national territory to meet professionals’ everyday needs.
This proximity to all its clients’ building sites is possible thanks to the use of different KILOUTOU agency formats, found in every agglomeration and catchment area.
100% of agency formats available
Alongside large-scale agencies, which offer drive-through mode for the contactless pick-up of materials, smaller or proxy agencies (often located in urban areas) will offer a specific scheme that is currently being rolled out. This will make it possible to welcome professionals in complete safety inside sites: Perspex partitions on the counter, hand sanitiser available, distance marking on the floor, a separate secure waiting area, material pick-up area, etc.
The KILOUTOU Energy agencies, which specialise in temporary energy supplies and pumping, and Kiloutou Module, dedicated to modular construction rental, are also ready and committed to serving professionals.
Services to facilitate rental in complete safety
The opening of agencies is accompanied by different services and simple measures for renting the desired equipment with peace of mind:
-Chat messaging available on kiloutou.fr to book or communicate with advisors in real time
-My KILOUTOU client space to contact the support service or manage rentals
-“Contactless” pick-ups and returns in drive-through mode or in the dedicated secure areas
-“Contactless” deliveries and call-outs on the building sites
-Double cleaning of the equipment using a bleach solution for rental pick-ups and returns
Olivier Colleau, CEO of the KILOUTOU Group, states:
“In constant contact with our clients, we have been able to measure their commitment to proactively resuming work. They are now organising themselves to rapidly restart their activity. At the same time, our safety protocol, which has been tested for over a month, has won the approval of our members of staff and clients: our clients are coming to rent with confidence and our members of staff feel safe in their working environment. All these strong signals have encouraged us to accelerate our agency reopening programme. We are now ready to support our clients in resuming their work. The current period requires agility above all and I know that I can count on the engagement of our members of staff, who are fully mobilised to serve our clients in this new environment.”
As the 4th largest European rental company and a major player in the rental of equipment in France, the Kiloutou Group provides products and services solutions to a very diversified clientele: large national accounts, construction companies, craftsmen, communities and administrations, industries, services, SMEs. The Kiloutou group offers the widest range of the market with about 1,000 references and more than 250,000 materials in various fields: personnel elevation equipment, earthmoving and construction, structural and finishing work, commercial vehicles, and event. With a turnover of 606 million euros in 2017 and a workforce of 4,500 people in Europe, Kiloutou continues its development and now represents a network of 440 agencies in France, including fifty at specialized building and thirty said proximity, located in the city center. The network also has 30 branches in Poland, 19 in Spain, 3 in Germany and 10 in Italy.
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